1, Respect facts, face up to reality, the problems to the customer, strive for in a quick solutions, the change to change, the maintenance of maintenance, the day can do good things never find excuses pushed from pillar to post, the company shall bear the liability and expenses to be borne by "back to the company for reimbursement on the strength of the invoice and certificate", strive to reduce the customer's loss.

2, No matter how simple equipment is simple, belong to novelty, to the customer is not familiar in operation application, especially in the event of a failure after teardown and change don't know anything more, to solve these problems in the practical work, you need our team seriously and carefully explained patiently, and to the point. Especially for the key parts, the parts that are easy to wear and tear should be repeatedly disassembled at the site, so that customers can gradually distinguish and understand the principle and skills, so as to strain the general failure of the normal replacement and maintenance in the future.

3, Encounter their own can not solve the fault can not be eliminated, should immediately call the company, the company should speed to your place, unconditional free service, which requires service team members must be a major commitment to customers and cash, in order to try to avoid customers in the long-term use of worries.

4. Make regular return visits to team members, and register the current use of equipment in detail for each customer, and feedback the information to the company's sales department for coordination and arrangement.